Case study: Evolve helped Container Team revolutionize its sales process with Pipedrive
Container Team leveraged Evolve's expert Pipedrive implementation to overcome their CRM challenges. This resulted in increased operational efficiency, improved sales conversion rates, substantial time savings, and significant financial growth. Here's an overview of how we worked with them and the results.
Container Team was experiencing significant challenges with their previous CRM system: managing excess features, data entry inefficiencies, poor lead tracking, inadequate reporting, and operational inefficiencies in their sales workflow. These limitations resulted in wasted time, lost opportunities, and ineffective use of resources.
The company engaged with Evolve, an elite partner of Pipedrive, for a CRM solution that would address these deficiencies. Ricky Williams and Hazel from Container Team partnered with Elliot from Evolve, whose expertise and deep knowledge of Pipedrive ensured a seamless transition.
Implementation and Results
Elliot facilitated the data upload, set up automations and campaigns, and conducted regular catch-ups with Ricky and Hazel to ensure a smooth migration. Once Pipedrive was installed, Container Team discovered it was more user-friendly, offered better company-wide communication, and most importantly, provided email integration that significantly streamlined their processes.
Following the transition to Pipedrive, Container Team experienced a remarkable improvement in their sales conversion rate, from one in 2.7 to one in 2.3, an upshot Ricky ascribes to both marketing efforts and the new CRM system. Subsequently, the company saw an 18% YoY revenue growth and a 34% increase in net profit in the last financial year.
With Pipedrive's automation features, manual spreadsheet tracking became obsolete, reducing the time spent by the sales team on inquiry management by 20%. The lead routing system now automatically adds leads to the pipeline, further enhancing the team's productivity.